[rt-users] Resolved tickets displayed when "Next-ing" through Open/New ticket search results

[Michael Gibbons]

I've noticed the following behaviour with RT 3.0.5 (not sure how to 
reproduce it - it seems somewhat random):
- Access one of the queues from the Home page, which returns a set list 
of tickets based on default search results e.g. all Open or New tickets 
in the Support queue
- Sort by Ticket Updated
- Display one of the tickets, and reply or comment
- Click the Next button to view the next oldest ticket
- A ticket that has been resolved (usually a day, sometimes two days 
ago) will appear for no apparent reason.

This occurs quite often - any ideas? It's becoming very frustrating, 
given I then need to go back to the main Search page and manually select 
the next ticket for review.

-Mike