[rt-users] quick trick: "RT at a glance" on 2.0

[Jesse Vincent]

> 
> As I see all people customise home page, but all of them have to change 
> RT's Mason pages, add ellements or do copy-paste...
> It would be really good to do flexible home page layout customisation.
> 
> Something like this:
> User say in some way - "I want block with Tickets with status open or 
> new ordered by priority then queue and status, block must contain next 
> Ticket fields: Subj, Requestor..."

Fully customisable user interface would be terribly nice, wouldn't it?
I can't promise when it's going to hit the mainline, but I expect that
chunks of RT's homepage will look something like this in the future:


% my $rows = 10;
% my $search = RT::Tickets->new($session{'CurrentUser'});
% $search->FromSQL('Requestors = "'.$session{CurrentUser}->EmailAddress.'" AND (Status = "new" OR Status = "open")');
% $search->OrderBy( FIELD => 'Priority', ORDER => 'descending');
% $search->RowsPerPage($rows);
<& /Elements/View/CollectionAsTable, Collection => $search, Attributes=>[
        {Name => 'id',Link => '/Ticket/Display.html?id=##id##'},
        {Name => 'Subject',Link => '/Ticket/Display.html?id=##id##'},
         'Priority', 'Owner'], 
    Title => loc('My [_1] highest priority requested tickets', $rows) &>



Please do note that this is a first cut that hasn't yet been settled
upon nor had its syntax tweaked. But I do have dev code that uses this
and works ;) When it's more ready for public scrutiny, don't worry, I'll
let the public scrutinize it.

-- 
http://www.bestpractical.com/rt  -- Trouble Ticketing. Free.