[rt-users] Owner not in the most scrips?

[Phil Homewood]

Jim Rowan wrote:
> Further, examining the default actions (as documented in the draft
> manual) and the list of items in the action pulldown on a scrip, it
> appears that there are no groupings that include the owner.  (The manual
> talks about "Notify All Watchers" but that isn't in 3.0.6 (upgraded from
> 3.0.4), it appears.).

NotifyAllWatchers was unfortunately named. It has since been renamed
to the somewhat more intuitive "Notify Requestors, Ccs and AdminCcs"
which better explains what it does.

An owner isn't necessarily a watcher. However you should find "Notify
Owner" and "Notify Owner as Comment" scrips which do what you want.


-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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