[rt-users] Problem with Ticket_Overlay

[Stefan Berder]

Hi you all,
I would like to use the sub Take of lib/RT/Ticeket_Overlay.pm
I use it in lib/RT/Interface/Email.pm, and always get an error:

error:   Undefined subroutine &RT::Ticket_Overlay::Take called at 
/opt/rt3-dev/lib/RT/Interface/Email.pm line 695.
context:
...
691:  return ( 0, "Ticket creation failed", $Ticket );
692:  }
693:
694:  require RT::Ticket_Overlay;
695:  RT::Ticket_Overlay::Take($Ticket);
696:  # ( $status, $msg ) = $Ticket->SetOwner ($CurrentUser, 'Take');
697:
698:  # }}}
699:  }
...
code stack:  /opt/rt3-dev/lib/RT/Interface/Email.pm:695
/opt/rt3-dev/share/html/REST/1.0/NoAuth/mail-gateway:32

I would like to solve this problem and by now i'm going out of ideas ...
Thx
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  #=- Stefan Berder                  tel : 4 76 72        -=#
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