[rt-users] Ticket resolution message

[John Jasen]

On Tue, 7 Oct 2003, Sandip Bhattacharya wrote:

>     [support.example.com #25] Ticket Resolved
> 
> Which should ideally be like:
>    [support.example.com #25] Resolved: Something not working

Check out the templates, and compare the standard comment template with 
the standard resolved template. That should give you an idea as to what 
you need to change.