[rt-users] Ticket resolution message

[John Jasen]

On Tue, 7 Oct 2003, Sandip Bhattacharya wrote:

> John Jasen wrote:
> Where in the world are the templates. I found the following text on the web.
> 
> http://www-zeuthen.desy.de/ape/rt/docs/rt-templates.html
> 
> But it mentions having the templates in /usr/local/rt3/etc. But I could
> not spot any such files here. I could find out that the subject for the
> mail is kept in various *.po language files. Where are the rest kept?

under the RT web interface, Configuration

You can either do: Global, Templates, and change as necessary, or
		 : Queues, $queuename, Templates, and make changes.