[rt-users] Sending notifications to a pre-defined group of users

[Nick Bown]

Hello,

I am trying to get up notifications on selected queues to email to a
pre-defined group of users. I know I'll need to set up a scrip which has
"Notify Other Recipients" or "User Defined" as an action but am not sure
what the custom action code needs to be (the manual is a little bit thin in
that area).

Can anyone point me in the direction of some more information or perhaps
some examples?

Thanks,

Nick




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