[rt-users] Queue permissions
Ray Thompson
rthompson at interpublic.com
Thu Oct 9 14:43:21 EDT 2003
Given the permissions below what needs to be modified in order for user toma6272 to be able to add the Datamart-Watcher group as a watcher to the Datamart-General queue? Currently I'm getting "Permission Denied". Thanks for any assistance.
Configuration
|
+--Groups
| |
| +--Datamart-Admin
| | |
| | +--Members: toma6272
| | | dmarx
| | |
| | +--Group Rights:
| | |
| | +--User Rights
| | |
| | +--dmarx: AdminGroup
| | | AdminGroupMembership
| | | ModifyOwnMembership
| | |
| | +--toma6272: AdminGroup
| | AdminGroupMembership
| | ModifyOwnMembership
| |
| +--Datamart-Watcher
| |
| +--Members: dmarx
| |
| +--Group Rights:
| |
| +--User Rights
| |
| +--dmarx: AdminGroup
| AdminGroupMembership
| ModifyOwnMembership
|
+--Queues
| |
| +--Datamart-General
| |
| +--Watchers:
| |
| +--Group Rights
| | |
| | +--System Groups
| | |
| | +--Roles
| | |
| | +--User Defined Groups
| | |
| | +--Datamart-Admin: Everything but Watch and WatchAsAdminCc
| | |
| | +--Datamart-Watcher: WatchAsAdminCc
| |
| +--User Rights
|
+--Global
|
+--Group Rights
| |
| +--System Groups
| |
| +--Roles
| | |
| | +--Requestor: ReplyToticket
| | ShowTicket
| |
| +--User Defined Groups
| |
| +--All Queues: (Which needs to moved/deleted for department segregation)
| ModifyTicket
| OwnTicket
| ReplyToticket
| SeeQueue
| ShowTicket
| ShowTicketcomments
| Watch
| WatchAsAdminCc
|
+--User Rights
|
+--root: SuperUser
|
+--rthompson: SuperUser
Regards,
Ray Thompson
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