[rt-users] RT2.x -> RT3 (inserting new tickets - internal error)

Phil Homewood pdh at snapgear.com
Thu Oct 9 19:55:16 EDT 2003


a wrote:
> ERROR:  Cannot insert a duplicate key into unique index tickets_pkey at
> /usr/share/perl5/DBIx/SearchBuilder/Handle.pm line 410.

You have to reset postgres's autoincrements after the import.
This has been discussed several times on rt-users, from
memory.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances



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