[rt-users] Refreshing after Update
Jenn Alexander
fivepoundbass at bellsouth.net
Mon Oct 13 10:35:02 EDT 2003
We have a problem with folks refreshing the page after they perform a ticket
update--they get IE's "Retry Cancel" dialog that tells them they'll be
resending form information if they click Retry, but they click Retry anyway
and so their updates get duplicated.
I notice after an update is performed that the URL still shows
/Ticket/Update.html. Is it possible to redirect this to
/Ticket/Display.html? It seems that would avoid the duplication problem, as
a refresh would reload the display instead of the update.
Thanks!
Jenn
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