[rt-users] Syntax for custom conditions

[Matthew Bloch]

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Hi there,

As a finishing touch to a new RT installation I'm trying to make some custom 
auto-replies depending on the queue.  So I've made a new Scrip with these 
parameters:

Condition: On create
Custom condition: return $Ticket->QueueObj->Name() eq 'Orders';
Action: Autoreply To Requstors
Template: OrderAcknowledgement

Unfortunately the auto-reply seems to go out for tickets created in any 
queue-- can someone show me what I'm doing wrong?

cheers,

- -- 
Matthew Bloch                             Bytemark Hosting
                                  tel. +44 (0) 8707 455026
                        http://www.bytemark-hosting.co.uk/
          Dedicated Linux hosts from 15ukp ($26) per month
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