[rt-users] Syntax for custom conditions

[Matthew Bloch]

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On Tuesday 14 October 2003 16:29, you wrote:
> On Tue, Oct 14, 2003 at 04:14:05PM +0100, Matthew Bloch wrote:
> > Condition: On create
> > Custom condition: return $Ticket->QueueObj->Name() eq 'Orders';
> > Action: Autoreply To Requstors
> > Template: OrderAcknowledgement
> >
> > Unfortunately the auto-reply seems to go out for tickets created in any
> > queue-- can someone show me what I'm doing wrong?
>
> Are you adding these as global scrips? Why not dispense with the
> custom condition and create them as queue specific scrips?

Thanks, that solves the problem of course, I'm still groping my way around!  I 
would appreciate knowing what the right syntax is for custom conditions, even 
in this convoluted case.

- -- 
Matthew Bloch                             Bytemark Hosting
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