[rt-users] Windows Version of RT

[Niedens, Travis]

Documentation in English would be nice.  Also, I am pointing this to an
Exchange server.  The issue is that it is not filling in the FROM: field for
the email it is sending.  This will cause SMTP servers to drop the email as
opposed to sending it to the correct recipient. 

Thanks,
Travis

-----Original Message-----
From: Autrijus Tang [mailto:autrijus at autrijus.org] 
Sent: Tuesday, October 14, 2003 9:30 AM
To: Niedens, Travis
Cc: rt-users at lists.fsck.com
Subject: Re: [rt-users] Windows Version of RT

On Tue, Oct 14, 2003 at 08:22:59AM -0700, Niedens, Travis wrote:
> As for the directions issue, go to localhost:8284:/Edit/ and click on and
> click on help... you get this:
> http://rt.elixus.org/NoAuth/docs/
> Feel free to translate.

Exactly. :-)

Also, the canonical site for Windows port (for now) is:

    http://p4.elixus.org/dist/

We're on 3.0.6 right now.

Also, if you use /index.html (instead of /Edit/ or /Work/), then you
get the ClassicUI instead of the new TabbedUI.

> As for the email issue, the emails being sent out from RT to the SMTP
server
> do not have the FROM: field filled in.  Most SMTP servers will block this
as
> spam.  Yes, I do have the correspondence and comment email addresses
filled
> in for each queue.  Due to the lack of directions as well, I don't know
> where to begin with getting, say, Exchange to send the emails on to RT.
> Most Windows environments use Exchange, not sendmail.  

Exchange servers do offer a SMTP service, which you can point RT to.

Eventually, I hope to put together a more robust bin/rt-pop3gate to
address the incoming mail problem, but nobody is paying me to do that
right now. :-)

> And yes, I can just take an old PC, throw on RedHat, and download the
.tar.
> The issue is there is a Windows port that has no documentation
specifically
> for it and it does operate differently than the UNIX one.

Are there any other deviations you think that I should reflect in
the documentation?

Thanks,
/Autrijus/