[rt-users] RT3 analog to OpenTicket rt2 addon scrip

[Jesse Vincent]

On Wed, Oct 15, 2003 at 09:14:15AM -0700, Joseph M Bironas wrote:
> Is there such a thing (or method of creating) as an RT3 analog to the
> RT2 scrip "OpenTicket"? What I'd like to do is automatically open a
> ticket when a tech takes it.

Yes. And it's shipped in the base product, even.


> Regards,
> Joseph

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