[rt-users] RT / SOAP / XML-RPC
Ruslan U. Zakirov
cubic at acronis.ru
Wed Oct 15 14:24:48 EDT 2003
Hello. Benjamin.
I glad to hear that you working on some RT <-> XML stuffs.
Benjamin Boksa wrote:
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> Hi Scott,
>
> I started working on a XML Interface to RT a few months ago.
>
> Even though I haven't worked on it for quite a while it would be nice to
> hear what you expect from such an interface
>
> Would you (or others) prefer XML-RPC or SOAP or something completely
> different?
>
> At the moment my idea is to write some XSL-StyleSheets that transform
> the data from the RT-Webinteface to valid XML which than could be used
> as desired, for example with a SOAP or XML-RPC server.
>
> I already have the stylesheets to transform the "RT at a Glance"-Page as
> well as the "Ticket-Detail"-Page.
I don't understand where somebody can use such interface? Also html
pages changes frequently, but DB structure changes rare. Another point
to don't do such thing is that often people change 'RT at Glance' page.
>
> At the moment I am quite busy, but this might be a nice project for the
> winter holiday, so let me hear what you think.
>
> Regards,
>
> Benne
>
> Am Mittwoch, 15.10.03, um 03:10 Uhr (Europe/Paris) schrieb Scott Hebert:
>
>> Greetings,
>>
>> I've been scouring the lists for threads relating to RT & SOAP. There has
>> been a few exchanges but nothing as of late.
>>
>> Essentially, I'd like to know if anyone has a working SOAP or XML-RPC
>> interface to RT.
>>
>> A beta RT SOAP server was released by Jesse early this summer. Is anyone
>> using it? If so, has anyone developed any docs for it?
>>
>> I'm very interested in hearing about anyone experiences trying to
>> integrate
>> RT to various other ticket systems.
>>
>> Thanks,
>>
>> SH
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