[rt-users] AdminCC not working for reply
Jeff Blaine
jblaine at mitre.org
Thu Oct 16 15:17:08 EDT 2003
Perl 5.8.1
RT 3.0.6
PostgreSQL 7.3.something
Preliminary
===========
RT_SiteConfig.pm has: Set($NotifyActor, 1);
'jblaine' is an AdminCC for the entire queue 'RCF'
Problem
=======
I create a ticket via email from my personal email address
(jblaine at kickflop.net).
As 'jblaine', I reply to the ticket via the Web UI, at work.
Back at my personal email account, I see the reply.
At my work account, where I am an AdminCC Watcher of the
entire queue, I never see email generated from my reply.
Any ideas anyone?
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