[rt-users] Help with RT3-3.0.6 installation

Fri Oct 17 12:43:17 EDT 2003

Hello,

Sorry to bother you again with this problem.
When executing from Apache (user www, group www),
I get the error below. Running from the command line
with the same Apache user, It dumps the same error:
-----------------------------------------------------------------------
[www at localhost ]$ perl /usr/local/rt3/bin/mason_handler.fcgi
Digest::MD5 object version 2.20 does not match bootstrap parameter 2.27 
at /usr/local/lib/perl5/5.8.0/mach/DynaLoader.pm line 249.
Compilation failed in require at /usr/local/rt3/lib/RT/User_Overlay.pm 
line 53.
BEGIN failed--compilation aborted at 
/usr/local/rt3/lib/RT/User_Overlay.pm line 53.
Compilation failed in require at (eval 44) line 3.
Compilation failed in require at /usr/local/rt3/lib/RT/Record.pm line 46.
BEGIN failed--compilation aborted at /usr/local/rt3/lib/RT/Record.pm 
line 46.
Compilation failed in require at /usr/local/rt3/lib/RT/CurrentUser.pm 
line 50.
BEGIN failed--compilation aborted at 
/usr/local/rt3/lib/RT/CurrentUser.pm line 50.
Compilation failed in require at /usr/local/rt3/lib/RT.pm line 30.
BEGIN failed--compilation aborted at /usr/local/rt3/lib/RT.pm line 30.
Compilation failed in require at /usr/local/rt3/bin/webmux.pl line 50.
BEGIN failed--compilation aborted at /usr/local/rt3/bin/webmux.pl line 50.
Compilation failed in require at /usr/local/rt3/bin/mason_handler.fcgi 
line 28.
---------------------------------------------------------------

But, when running again, with root privileges, it works:
---------------------------------------------------------------
[root at localhost /usr/local/rt3]# /usr/local/bin/perl 
/usr/local/rt3/bin/mason_handler.fcgi
Pragma: no-cache
Set-cookie: RT_SID=98c7a133354104b4b0a4ba0469636260; path=/
Cache-control: no-cache
Content-Type: text/html; charset=utf-8

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" 
"http://www.w3.org/TR/html4/loose.dtd">
<HTML>
<HEAD>
<TITLE>Login</TITLE>

<snip>
----------------------------------------------------------------

How do I fix this?

TIA,
Alex