[rt-users] Harald Wageners Statistics addon

[Jonathan Chen]

I used the latest version of all.  Hopefully it helps you getting the graph to show up.   

Jonathan Chen

-----Original Message-----
From: matthew zeier [mailto:mrz at intelenet.net] 
Sent: Saturday, October 18, 2003 6:10 PM
To: Jonathan Chen; rt-users at lists.fsck.com
Subject: Re: [rt-users] Harald Wageners Statistics addon

Since so many of us appear to be stuck getting the graphs to appear, what
version of libgd, GD::Graph, GD and GD::Text did you end up with?

----- Original Message ----- 
From: "Jonathan Chen" <JChen at paymentone.com>
To: <rt-users at lists.fsck.com>
Sent: Saturday, October 18, 2003 4:41 PM
Subject: [rt-users] Harald Wageners Statistics addon


I'm stuck.   I spent a few ours searching for info that will help me get
the graph part of the statistics3 to work and still not luck.   I did
see a "cheating" method of getting it work but I really want to make it
work like Harald Wagener's intention.


Here is my config.
Rh 9
Apache 2.x
Mysql 4.x
RT3.06 (just upgraded today from 3.04...had trouble with DIGEST::MD5 but
got it working after deletion of  UTF line in i18n file)
I got the Statistics file from
http://www.tzi.de/~hollow/Statistics3.tgz.

******4 HRS AFTER********
DAMM!!!  It works!!!!

Not sure why it didn't work via  cpan program download and install.
This time I just did a semi clean start.   I manually downloaded and
installed the files orders

1)       libgd - http://www.boutell.com/gd/
2)       GD::Graph from www.cpan.org
3)       GD from www.cpan.org
4)       GD::Text --  I think I used cpan to get this one.
5)       Lastly just extracted Statistics3.tgz per Harald's README file.

YES!!!   Maybe with graphs, my boss will be impressed to give me
production server and use RT3!!! =)

Also I can't wait for improved version of RT3 Statistics.   Like a
feature to do a save customized query graphs.

-Jonathan
*ON RT3 Drug*