[rt-users] Leaking sensitive information

[Dag Bruck]

By assigning sequential ticket ids, RT inadvertantly reveals the
amount of support requests generated by the entire user community.
This is sensitive information that we would prefer not to give out to
everyone.

Is there a way to assign "random" ticket ids?  If not entirely random,
to use a random increment?

Is anyone else concerned about this, and how have you handled it?

Best regards,

Dag Bruck
Dynasim AB
Lund, Sweden