[rt-users] Using LookupExternalUserInfo.

[Senoner Samuel]

I planned to look at this feature in some weeks. It is not implemented
in a correct way yet.
Also earlier.
Can you tell me how you activated the lookup for external infos?

Samuel 


-----Original Message-----
From: Enrique Iglesias Rodriguez [mailto:enrique at kaos.es] 
Sent: Saturday,18 October,2003 20:40
To: rt-users at fsck.com

Hi there.

I'm trying to activate the 'SenderMustExistInExternalDatabase' feature
w/o success.

In RT_SiteConfig.pm I have...
Set($SenderMustExistInExternalDatabase , 1); sub LookupExternalUserInfo
{
  my $self = shift;
  my $EmailAddress = shift;
  my $RealName = shift;

  my $FoundInExternalDatabase = 0;
  my %params;

  #Name is the RT username you want to use for this user.
  $params{'Name'} = $EmailAddress;
  $params{'EmailAddress'} = $EmailAddress;
  $params{'RealName'} = $RealName;
  return ($FoundInExternalDatabase, %params); }

(note that for testing purposes I always want to deny permission to
create users).

But RT keeps creating new users from new e-mail ticket requests.

What I am missing?

Greetings.
--
Enrique Iglesias Rodriguez

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