[rt-users] using callback in Ticket/Elements/Tabs to change Resolve action

[Jesse Vincent]

On Thu, Oct 16, 2003 at 04:10:12PM -0400, Roderick Schertler wrote:
> I'd like to change the "Resolve" action in the per-ticket tabs so that
> it sends a response rather than a comment by default.  (I'm curious
> about the reasoning for the current default.  It seems strange to me,
> but maybe I just don't get it.)
> 
> I made it work the way I want by copying html/Ticket/Elements/Tabs to
> /usr/local/share and editing it (
> 
> --- Tabs.~1~	Tue Jul 29 05:25:24 2003
> +++ Tabs	Thu Oct 16 12:05:38 2003
> @@ -127,7 +127,7 @@
>      if ( $Ticket->Status ne 'resolved' ) {
>          $actions->{'B'} = {
>  
> -            path => "Ticket/Update.html?Action=Comment&DefaultStatus=resolved&id=" . $id,
> +            path => "Ticket/Update.html?Action=Respond&DefaultStatus=resolved&id=" . $id,
>              title => loc('Resolve') };
>      }
>      if ( $Ticket->Status ne 'open' ) {
> 
> ) but I hate having to copy the whole file like that.
> 
> Is there a way to do this via the callback which is already there
> in Ticket/Elements/Tabs?  I wouldn't think so because $actions is
> lexical, plus the $actions->{'B'} assignment isn't using ||=.  Is
> there an approach which would work?

Passing $actions to a callback that's called _after_ the tabs are all
set would probably do it. I'll take a patch (and a recommendation for
general actions hash design ;)

> I'm using the Debian testing build of RT 3.0.4.
> 
> -- 
> Roderick Schertler
> roderick at argon.org
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> 

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