[rt-users] custom field when create ticket with SelfService
Ruslan U. Zakirov
cubic at acronis.ru
Tue Oct 21 12:23:18 EDT 2003
Philippe Van Hecke wrote:
> Hi,
> Can some one tell me why global or queue custom fields are not
> displayed a the creation of a new ticket with SelfService.
Just. Not emplimented.
You can try to do it yourself and send patch.
look at /share/html/Ticket/Update.html
and /share/html/SelfService/Update.html
>
> May be this question has been already posted on the list but i never see
> answer to this question ( have take look on the list archives)
>
> regards,
>
> Philippe.
>
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