[rt-users] Freebsd error message

Johnson, Michael1 [IT] michael1.johnson at citigroup.com
Tue Oct 21 15:15:19 EDT 2003


Yes. all files are 775 owned by www:www or root:www. My apache runs as www.

-MJ

-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com]
Sent: Tuesday, October 21, 2003 3:14 PM
To: Johnson, Michael1 [IT]
Cc: 'Stevo'; rt-users at lists.fsck.com
Subject: Re: [rt-users] Freebsd error message



On Tue, Oct 21, 2003 at 12:27:33PM -0400, Johnson, Michael1 [IT] wrote:
> Any other ideas why i get this?

I'll admit to not having full context, but if it's not your handle type
being set wrong, it may well be permissions. Can the UID RT's running as
actually access the config file?
> 
> 
> [Mon Oct 20 23:59:21 2003] [error] Can't locate object method "new" via
> package "RT::Handle" at /usr/local/rt/lib/RT.pm line 147.
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> Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
> 

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