[rt-users] RT-Postfix

[Leon Sonntag]

At 12:52 PM 10/21/2003, Jaime Diaz wrote:
>You should be changing RT_SiteConfig.pm instead of RT_Config. Copy one over
>the other if you were changing the wrong one.

Did that.


>Do you have an error log from your webserver? Look there if everything is
>fine.

The Apache log for that virtual just shows normal access using libperl - 
exit code 200


>-----Original Message-----
>From: Leon Sonntag [mailto:leon at iwa-solutions.com]
>Sent: Martes, 21 de Octubre de 2003 03:45 p.m.
>To: Jaime Diaz; Tom Lichti
>Cc: rt-users at lists.fsck.com
>Subject: RE: [rt-users] RT-Postfix
>
>
>Oh well..........
>
>At 03:12 PM 10/21/2003 -0300, Jaime Diaz wrote:
> >Have you ran the "newaliases" command ?
>
>Yes, I run that each time I make a change to the aliases file.
>
>
> >Also, you are missing the --url http://your.rt.com part in the aliases...
> >
> >-----Original Message-----
> >From: Tom Lichti [mailto:tom at redpepperracing.com]
> >Sent: Martes, 21 de Octubre de 2003 03:06 p.m.
> >To: Leon Sonntag
> >Cc: rt-users at lists.fsck.com
> >Subject: Re: [rt-users] RT-Postfix
> >
> >
> >Leon Sonntag wrote:
> > > anybody here using Postfix as a local delivery agent? Is there any
> > > specific setting in the main.cf that I need to check.  I have already
> > > setup the aliases as shown in the "draft manual".
> > > I have gone through the "draft manual", looked through the Perldoc
> > > writeup, and searched online.  Found nothing.
> > > I am unable to get my mail gate way to work.  When I turn on debugging
> > > and look in my log, I get:
> > >
> > > Oct 21 11:19:18 iwapps4 postfix/local[12828]: 550FB3F75:
> > > to=<rt at iwapps4.iwapps.com>, relay=local, delay=5, status=deferred
> > > (temporary failure. Command output: Connecting to
> > > http://rt.iwapps.com//REST/1.0/NoAuth/mail-gateway at
> > > /opt/rt3/bin/rt-mailgate line 444, <> chunk 1. temporary failure RT
> > > server error.  The RT server which handled your email did not behave as
> > > expected. It said:  temporary failure  )
> > >
> >
> >For inbound messages, I have the following:
> >
> >aliases:
> >
> >tickets: "| /etc/smrsh/rt-mailgate --action correspond"
> >tickets-comments: "| /etc/smrsh/rt-mailgate --action comment"
> >
> >copy rt-mailgate to the /etc/smrsh directory, with the following
> >permissions:
> >
> >[root at xxx postfix]# ls -l /etc/smrsh/
> >total 12
> >-rwxr-xr-x    1 postfix  postfix      9134 Mar  4  2003 rt-mailgate
> >
> >and the smrsh directory has permissions:
> >
> >drwxr-xr-x    2 postfix  postfix      4096 Mar  3  2003 smrsh
> >
> >
> >And in my RT 2 config.pm:
> >
> >$CorrespondAddress='tickets at xxxx.com';
> >$CommentAddress='tickets-comments at xxxx.com';
> >$MailCommand = 'sendmailpipe';
> >$SendmailArguments="-oi -t";
> >$SendmailPath = "/usr/sbin/sendmail";
> >
> >I think that's all I did...
> >
> >HTH
> >Tom
> >
> >_______________________________________________
> >rt-users mailing list
> >rt-users at lists.fsck.com
> >http://lists.fsck.com/mailman/listinfo/rt-users
> >
> >Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
>
>All done, (including the -url Tom) the error changed to reflect the change
>in path but still fails.  My RT_Config.pm (not RT_SiteConfig.pm?) entries
>look like this
>
>
>Set($CorrespondAddress , 'rt at rt.iwapps.com');
>Set($CommentAddress , 'rt-comments at rt.iwapps.com');
>
>If it matters, rt.iwapps.com is an alias for iwapps4.iwapps.com
>
>Most anything is easy after you've done it successfully a few times
>
>Leon Sonntag
>Innovative Web Applications
>leon at iwa-solutions dot com
>_______________________________________________
>rt-users mailing list
>rt-users at lists.fsck.com
>http://lists.fsck.com/mailman/listinfo/rt-users
>
>Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm

Most anything is easy after you've done it successfully a few times

Leon Sonntag
Innovative Web Applications
leon at iwa-solutions dot com