[rt-users] Attachments being truncated
John Gedeon
jgedeon at qualcomm.com
Wed Oct 22 15:59:25 EDT 2003
I had a problem where all my attachements appeared to be truncated to 7.8k
no matter what kind they were. As it turned out a variable in the DBI
package limited downloading of attachments to 8k. After setting it to 8M
all the files could be retrieved correctly. You may need to check that. I
found it set in DBIx::SearchBuilder::Handle::Oracle.pm (You will have to
look at mysql.pm if you are using mysql etc)
$self->dbh->{LongReadLen}=8000000;
John
At 12:42 PM 10/22/2003, Nick Pleis wrote:
>I've seen several references to this in the archives, but I'm still quite
>confused.
>
>Right now all of the attachments are being truncated in RT at ~3k. They
>are stored this way in the database. This is on a redhat 9.1 machine.
>
>My maximum attachment size (RT_SiteConfig.pm) is set to 10 megs.
>
>Does anyone have any idea what is going on here? This happens regardless
>of the type of attachment (binary of text).
>
>I appreciate any help that you guys can give me on this one, as I'm
>completely stumped.
>
>Thanks,
>
>Nick
>
>
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