[rt-users] RT 3.0.3 how to be notified on new ticket creation and on update?

Randy Millis rmillisl at gdcanada.com
Wed Oct 22 16:35:22 EDT 2003

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How can I get RT to notify me by mail when a new ticket is created?

How can I get RT to notify me by mail when a requester updates or replies to
a ticket?

Are the ways to see this in the WebUI as well?

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