[rt-users] Custom form for new ticket creation

[Ruslan U. Zakirov]

Andy Harrison wrote:
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> I'd like to create a custom form for ticket creation in a particular form.  I'm
> looking for suggestions on the optimal way of doing this.  I'd like it to be
> almost an interview process, displaying the custom fields with some dialog for
> each to assist in choosing the the custom fields' values.
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> I was thinking of simply copying the Tickets/Create.html into
> local/html/Queue-Create.html and modifying it appropriately, hardcoding the
> Queue, etc.
Also look at /SelfService/*
It's very good small example.
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