[rt-users] RT2 -> RT3 import correspondance issue, revisited

Phil Homewood pdh at snapgear.com
Fri Oct 24 19:43:09 EDT 2003


Damian Gerow wrote:
> The utility itself spewed out a *lot* of information, and it *did* fix a
> number of things (according to its output).  But it also labeled a number of
> things as suspicious, and couldn't fix them:
> 
>     Checking 3581 (txn 5515): parent 4322 looks bad, tried to change to 3580 but failed: Immutable field

It won't have fixed anything, then. I guess I should have made this
comment in the script:

# Need to set
# Parent => { 'read'=>1, 'write'=>1, },
# in RT::Attachment::_ClassAccessible before running this.

Do that, rerun with --fix and --guess-ambiguous and you should
fix most of your problems. Don't forget to undo the
_ClassAccessible change afterwards.

Good luck!
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances



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