[rt-users] CCs, OtherRecipients, et al

[Phil Homewood]

Joseph Spenner wrote:
> What is the purpose/function of the "CC for this
> ticket" option under the 'people related to this
> ticket' ?  If I add someone as a CC for a specific
> ticket, is there any scrip that could be used to email
> them?

Yes. NotifyRequestorsAndCCs, NotifyAllWatchers, and similar.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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