[rt-users] How to install Digest::MD5 [solved]

[Ada Hui]

Dear Ruslan,

Thanks for your help. It worked after i try to modify the httpd.conf again.
But it come up to me a few more question on other things. Hope that you 
won't mind answer me again.

The problem is,
When i type the machine name in the browser, it would give me permission 
denied. I have to add index.html by hand before i can go to the home page of 
RT.
So i added the following line in my virtual host:
DirectoryIndex index.html

But it still don't work and in the error log it saids
Directory index forbidden by rule: /opt/rt3/share/html/

But the same statement works well for my another virtual host. Why is it so?

Another problem is,
I added the lines
rt: "|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url 
http://localhost/"
rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general --action comment 
--url http://localhost/"
to the /etc/aliases file, but only creating ticket in RT sends e-mail, 
replying from RT and also sending e-mail to RT doesn't work. Is there 
something I got wrong?

Thanks a million for giving me valuable advice.

Ada


>From: "Ruslan U. Zakirov" <cubic at acronis.ru>
>To: Ada Hui <myqu at hotmail.com>
>CC: rt-users at lists.fsck.com
>Subject: Re: [rt-users] How to install Digest::MD5
>Date: Thu, 23 Oct 2003 13:16:01 +0400
>
>Ada Hui ÐÉÛÅ?
>>Dear Ruslan,
>>
>>Thanks a lot. You are really helpful. I have installed Digest::MD5 
>>successfully, but still got problem with the RT::Mason. I found the 
>>default user and group in httpd.conf to be "apache", and i have tried to 
>>change it to "www" (RT's default) but it still don't work.
>Apache start/stop(restart) after changes of config?
>>I have also tried to use ./configure --with-web-user=apache 
>>--woth-web-group=apache
>--w*o*th-web-group - I think that it's just typo in email.
>./configure changes only files in source dir then you have to do `make 
>install`. Before 'make install' backup your RT_SiteConfig.pm
>After install restore config from backup. Apache stop/start.
>tail -f htpd.error.log
>
>>to change the RT settings instead of apache, but it also don't work. How 
>>should i make it work? Please tell me how should i do it (pls forgive me 
>>if i'm doing silly things, coz i really not familar with that). Thanks .
>What error now? permissions?
>
>cd /opt/rt3/
>ls -la
>send back info.
>>
>>Best Regards,
>>Ada
>>
>Good luck.
>

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