[rt-users] rt scalability?

[fkittred at gwi.net]

On Mon, 27 Oct 2003 20:47:45 -0600  "Bob Goldstein" wrote:
> I'm looking at RT3 for use in my organization (Computer Center
> in a medium large university).  So far I like what I see,
> but I'm curious how large an installation people can run
> sensibly.  How about 20k tickets/year, 100 staff, and 5k users?
> More?  How much hardware does this take?  Any non-obvious
> problems with scaling, e.g. select boxes that become unwieldy, etc?

We run more about 5,000 tickets a year with over 100 staff and 67,000k
users.  Your users must break things more frequently :)

No problems with scaling yet.  We use Postgres.  Hardware is:

FreeBSD 4.7-RELEASE-p23 #2: Wed Oct 15 16:36:11 EDT 2003
    jharlan at skeletor.gwi:/usr/obj/usr/src/sys/GWI-SMP
Timecounter "i8254"  frequency 1193182 Hz
CPU: Pentium 4 (1999.94-MHz 686-class CPU)
  Origin = "GenuineIntel"  Id = 0xf24  Stepping = 4
  Features=0x3febfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS,<b28>,ACC>
real memory  = 1073676288 (1048512K bytes)
avail memory = 1040916480 (1016520K bytes)

regards,
fletcher