[rt-users] Scrips not firing

Phil Homewood pdh at snapgear.com
Wed Oct 29 17:59:22 EST 2003


Mike Frazer wrote:
> I've created Scrips for Owner Change and Queue Change, but neither of these
> are executing when the condition is met.  They both use custom templates,
> but I'm not even recieving any error messages, and there's nothing in the
> sendmail queue.  Any ideas?

What about RT's logs? Check and adjust the Logging options
in the site config and see what RT thinks is going on.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances



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