[rt-users] open to the public RT

[Phil Homewood]

Jeremy Hansen wrote:
> By default it seems that you need a login to view ticket through the RT 
> interface.  Is there a way so that client who open tickets can log into 
> the RT interface to track the progress and history of their own tickets?

Search the list archives for SelfService, this comes up often.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
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