[rt-users] RT 3.0.6 - Custom Scrip Conditions on Custom Field changes

[BJ Blanchard]

> > Now I'm looking to build a custom scrip action which adds a ticket
> > watcher as a "Cc".
> Why? 'Notify Requestors, Ccs and AdminCcs' - it's all watchers in RT.
> > 

I don't want to notify, I want to *add* a watcher.  Business scenario is
this:  If a ticket is Critical (custom field condition), then add
manager to Cc list for ticket.. ie. don't want to watch the queue, only
tickets flaged critical.

BJ.