[rt-users] RT2 ticket deletion

[Binand Sethumadhavan]

On Tue, Sep 02, 2003 at 08:48:51AM -0500, Mitchell Henderson wrote:
> Hi,
> 	Over the weekend we got around ~16000 bounced messages.  They are all the
> 	same email, so would anyone have a script to do this large of a batch
> 	update or would a simple mysql command line update to the Tickets.Status
> 	var work?

With RT2, you could do:

/path/to/rt/bin/rt2 --id=1-16000 --status=dead

to kill all tickets numbered from 1 to 16000.

Binand