[rt-users] RT performance, my feedbacks

[Manuel de Ferran]

Greetings RT users,

we had poor performance with RT 3.0.4pre3, with one hundred users and 
large database entry (about 2Go of attachement, 60 000 Tickets and 
roughly 700 000 entries in cachedgroupmembers).

One day, we've decided to solve that, we've done the following actions, 
and we've gained about  300% of performance.

- we added indexes in CachedGroupMembers
(create index member1 on CachedGroupMembers (MemberId); and create index 
group1 on CachedGroupMembers (GroupId);)
- upgraded to 3.0.5pre3
- purged tickets from their attachments to 1Go of data.

We re running MyIsam table type and we will certainly try  Innodb when 
we will get some slowdowns.

I hope that will help.

Regards,

Manuel de Ferran