[rt-users] How to use reporting tool

[Jaime Diaz]

I've just installed it this way and it always shows me 56 tickets everyday
and in all sections. 56 is the total ticket count for the only queue I have.
Isn't it necessary to install aditional Perl modules? I can't see any of the
graphs.

Thanks.

-----Original Message-----
From: RT [mailto:RT at InterCept.Net]
Sent: Miércoles, 03 de Septiembre de 2003 11:11 a.m.
To: Hangu Jeong
Cc: rt-users at lists.fsck.com
Subject: RE: [rt-users] How to use reporting tool


Extract the contents and move the Statistics folder to your rt3 html
folder (/opt/rt3/share/html)

Then do the following (Thanks to Ruslan U. Zakirov for providing this)

You have to add this
                    M => { title => loc('Statistics'),
                        path => 'Statistics/index.html'
in your
rt3/share/html/Elements/Tabs

Harold Wagner Owner/Author of it will have updated version available to
us soon, a lot of us are having problems with it.

Michael

-----Original Message-----
From: Hangu Jeong [mailto:hgjeong at icraft21.com] 
Posted At: Wednesday, September 03, 2003 9:42 AM
Posted To: RT
Conversation: [rt-users] How to use reporting tool
Subject: [rt-users] How to use reporting tool

Hi !

I have a reporting tool( Statistics3.tgz), But I don't know how to use
it.
Please tell me ,how to use !
Following is my environments,
FreeBSD + Modperl + perl5.8+mysql

Thanks in advance

Han


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