[rt-users] User could not be created: name in use

[John Jasen]

On Wed, 3 Sep 2003, Atkinson, Daniel wrote:

> I created a new user in RT earlier today but I hit submit before I'd filled
> out all the details - i.e. I only got as far as the username.
> 
>  
> 
> The user seemed to have been created, but doesn't appear in the user list.
> So, I've tried to create the user again and I get the error: "User could not
> be created: name in use". Since the user isn't in the list, I can't delete
> him and start again.


try under Configuration:Users:Select user, and check include disabled 
users in search.

I had this problem when I added someone as a requestor and then tried to 
create them ... (oops!)