[rt-users] How to use reporting tool

Jaime Diaz JDiaz at esabel.net
Thu Sep 4 09:10:56 EDT 2003


I'm with RT 3.0.0

-----Original Message-----
From: Senoner Samuel [mailto:Samuel.Senoner at eurac.edu]
Sent: Jueves, 04 de Septiembre de 2003 07:55 a.m.
To: Harald Wagener; Jaime Diaz
Cc: rt-users at lists.fsck.com
Subject: RE: [rt-users] How to use reporting tool


Harald, I had this problem also, do you remember, you said to me, that
you are on 3.0.4 already, updating worked for me.

Jaime, wich version do you have? 


-----Original Message-----
From: Harald Wagener [mailto:hwagener at hamburg.fcb.com] 
Sent: Thursday,04 September,2003 10:33
To: Jaime Diaz
Cc: rt-users at lists.fsck.com


On Mittwoch, 3. September 2003, at 17:50 Uhr, Jaime Diaz wrote:

> I've just installed it this way and it always shows me 56 tickets 
> everyday and in all sections. 56 is the total ticket count for the 
> only queue I have.
> Isn't it necessary to install aditional Perl modules? I can't see any 
> of the graphs.
>
> Thanks.
>

The only additional perl module You need is GD::Graph, which requires
libgd. It works in my installation with libgd 2.0.15 and GD::Graph 1.43.

Regards,
     Harald

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