[rt-users] How to use reporting tool

[Camron W. Fox]

> -----Original Message-----
> From: rt-users-admin at lists.fsck.com
> [mailto:rt-users-admin at lists.fsck.com]On Behalf Of Harald Wagener
> Sent: Wednesday, September 03, 2003 22:32
> To: Ruslan U. Zakirov
> Cc: rt-users at lists.fsck.com
> Subject: Re: [rt-users] How to use reporting tool
>
>
>
> On Mittwoch, 3. September 2003, at 17:41 Uhr, Ruslan U. Zakirov wrote:
>
> > Harald Wagener wrote:
> >
> >>
> >> Hello,
> >> the Statistics package has been updated. The Elements/Tabs file is
> >> included now.
> >
> > May be better include a patch for it? If in futher versions file would
> > be changed, but patch could work anyway.
> >    Good luck. Ruslan.
> >
>
> This is to be put into the local overlay directory. That is the way it
> works for me. I will try to keep up with upcoming releases of rt.
>
> Regards,
>      Harald
>

	Has anyone used the Statistics3 package on 3.0.5pre3? I'm running perl 5.8,
fasicgi 2.4.0, and Apache 1.3.27. I've installed libgd 2.0.15 and GD::Graph
1.43 and dropped the distro directory in <path to rt3>/local/html, but where
the graphs should be now shows a broken link. There are no error messages in
rt.log, or /var/log/messages (debug output), and this is what shows up the
the Apache access_log:

10.157.249.2 - - [04/Sep/2003:09:03:17 -1000] "POST
/Statistics/TimeToResolve/index.html HTTP/1.1" 200 7072
"http://hilo.fujitsu.com:8888/Statistics/TimeToResolve/index.html"
"Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030624"
10.157.249.2 - - [04/Sep/2003:09:03:18 -1000] "GET
/Statistics/TimeToResolve/Elements/Chart?x_labels=0,,,,,,6,,,,16,,,,22,,27,,
,longer&marker_size=1&data1=7,4,1,1,1,3,1,2,2,2,1,1,1,1,1,1,1,1,1,624
HTTP/1.1" 200 835
"http://hilo.fujitsu.com:8888/Statistics/TimeToResolve/index.html"
"Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.4) Gecko/20030624"

	Does the httpd.conf file have to be modified as it was in RT2 shown below?

<Location /chart>
 SetHandler perl-script
 PerlHandler +Apache::GD::Graph
</Location>

Best Regards,
Camron

Camron W. Fox
Hilo Office
High Performance Computing Group
Fujitsu America, INC.
E-mail:		cwfox at fujitsu.com
Phone:		(808) 934-4102
Pager:		(808) 934-1290
Cell:			(808) 937-5026