[rt-users] RTFM uninstallation question

[RT]

Hangu,
	RTFM requires RT3.0.5*, it does not work on rt3.0.4

Michael

-----Original Message-----
From: Hangu Jeong [mailto:hgjeong at kornet.net] 
Posted At: Monday, September 08, 2003 11:00 AM
Posted To: RT
Conversation: [rt-users] RTFM uninstallation question
Subject: RE: [rt-users] RTFM uninstallation question

Hi !

Thanks you for good point.
Anyway, I know that I'll lost my entire database if I do DROP DATABASE
<rt3>.
I installed new RTFM on my system. 
Did anyone see below errors ?

System ErrorRights could not be granted for RT::FM::Class 

I find that error previous posting, But there is no answer.

My environment is following,
FreeBSD 5.0, Mysql, Mod-perl, RT-3-0-4, RTFM-2-0-beta-6, apache

Pls help me !

Thanks in advance.
han

-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com]On Behalf Of RT
Sent: Monday, September 08, 2003 11:18 PM
To: rt-users at lists.fsck.com
Subject: RE: [rt-users] RTFM uninstallation question


If he does that, that will drop his entire rt3 database, not just RTFM.
FM.* are just tables with in the RT database, not a separate db.

Hangu, go to your mysql prompt and type show databases;
You should see the following (without the RT-Test)
mysql> show databases; 
+----------+
| Database |
+----------+
| RT-Test  |
| mysql    |
| rt3      |
| test     |
+----------+
4 rows in set (0.00 sec)

then type use rt3;
Database changed

Then type show tables;
+-------------------------+
| Tables_in_rt3           |
+-------------------------+
| ACL                     |
| Attachments             |
| CachedGroupMembers      |
| CustomFieldValues       |
| CustomFields            |
| FM_ArticleCFValues      |
| FM_Articles             |
| FM_ClassCustomFields    |
| FM_Classes              |
| FM_CustomFieldValues    |
| FM_CustomFields         |
| FM_Transactions         |
| GroupMembers            |
| Groups                  |
| Links                   |
| Principals              |
| Queues                  |
| ScripActions            |
| ScripConditions         |
| Scrips                  |
| Templates               |
| TicketCustomFieldValues |
| Tickets                 |
| Transactions            |
| Users                   |
| sessions                |
+-------------------------+
26 rows in set (0.00 sec)

You would need to delete those FM_* tables inorder to get paste the
install script error message.

Michael
-----Original Message-----
From: Atkinson, Daniel [mailto:datkinson at sevenww.co.uk] 
Posted At: Monday, September 08, 2003 10:01 AM
Posted To: RT
Conversation: [rt-users] RTFM uninstallation question
Subject: RE: [rt-users] RTFM uninstallation question

In mysql monitor;

DROP DATABASE <databasename>

Use with care!

-----Original Message-----
From: Hangu Jeong [mailto:hgjeong at kornet.net] 
Sent: 08 September 2003 14:54
To: Atkinson, Daniel; rt-users at lists.fsck.com
Subject: RE: [rt-users] RTFM uninstallation question

Can I uninstall RTFM clearly ?
I know the mean of messages. But How can I clear database ?
I'm using mysql database. 

Thanks
Han

-----Original Message-----
From: rt-users-admin at lists.fsck.com [mailto:rt-users-
admin at lists.fsck.com]On Behalf Of Atkinson, Daniel
Sent: Monday, September 08, 2003 6:57 PM
To: 'Hangu Jeong'; 'rt-users at lists.fsck.com'
Subject: RE: [rt-users] RTFM uninstallation question


The error is appearing because the RT database already exists. You need
to
install to a differently named database, or delete the existing
database.

-----Original Message-----
From: Hangu Jeong [mailto:hgjeong at icraft21.com] 
Sent: 08 September 2003 06:30
To: rt-users at fsck.com
Subject: [rt-users] RTFM uninstallation question

Hi !

I would like to uninstall RTFM before to install new RTFM.
I don't want to upgrade it. I want just delete RTFM on my system.

When I install without uninstallation, I got the following error

ERROR 1050 at line 2: Table 'FM_Classes' already exists
*** Error code 1

Stop in /tmp/install/rtfm-2-0-beta-6.

Could you please tell how to uninstall RTFM ?

Thanks in advance

Regards,
Han



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