[rt-users] RTFM uninstallation question
RT
RT at InterCept.Net
Mon Sep 8 12:58:40 EDT 2003
I have it *semi installed too, all except for the tables and such. But
jesse informed me that it requires some new code that 3.0.5 has that
3.0.4 doesn't. I pasted below the e-mail thread I created on this before
Michael
-----Original Message-----
From: Jesse Vincent [mailto:jesse at bestpractical.com]
Posted At: Wednesday, September 03, 2003 2:05 PM
Posted To: RT
Conversation: [rt-users] RTFM with RT 3.0.4
Subject: Re: [rt-users] RTFM with RT 3.0.4
On Wed, Sep 03, 2003 at 09:26:57AM -0400, RT wrote:
> Is anyone using RTFM with RT 3.0.4? I know it requires 3.0.5pre*, but
> I was wonder if I just created the FM tables manually in the database,
> since the rt-setup-database script is different between the 2 RT
> versions, would it work?
No. It will not work. The access control configuration for RTFM depends
on new code introduced in 3.0.5.
-----Original Message-----
From: Atkinson, Daniel [mailto:datkinson at sevenww.co.uk]
Posted At: Monday, September 08, 2003 12:08 PM
Posted To: RT
Conversation: [rt-users] RTFM uninstallation question
Subject: RE: [rt-users] RTFM uninstallation question
Really?
I have RT3.0.4 and I didn't know this, so I installed RTFM anyway. It
seems
to be working fine. Do you know what's supposed to be broken?
Dan.
-----Original Message-----
From: RT [mailto:RT at InterCept.Net]
Sent: 08 September 2003 16:56
To: Hangu Jeong
Cc: rt-users at lists.fsck.com
Subject: RE: [rt-users] RTFM uninstallation question
Hangu,
RTFM requires RT3.0.5*, it does not work on rt3.0.4
Michael
-----Original Message-----
From: Hangu Jeong [mailto:hgjeong at kornet.net]
Posted At: Monday, September 08, 2003 11:00 AM
Posted To: RT
Conversation: [rt-users] RTFM uninstallation question
Subject: RE: [rt-users] RTFM uninstallation question
Hi !
Thanks you for good point.
Anyway, I know that I'll lost my entire database if I do DROP DATABASE
<rt3>.
I installed new RTFM on my system.
Did anyone see below errors ?
System ErrorRights could not be granted for RT::FM::Class
I find that error previous posting, But there is no answer.
My environment is following,
FreeBSD 5.0, Mysql, Mod-perl, RT-3-0-4, RTFM-2-0-beta-6, apache
Pls help me !
Thanks in advance.
han
-----Original Message-----
From: rt-users-admin at lists.fsck.com
[mailto:rt-users-admin at lists.fsck.com]On Behalf Of RT
Sent: Monday, September 08, 2003 11:18 PM
To: rt-users at lists.fsck.com
Subject: RE: [rt-users] RTFM uninstallation question
If he does that, that will drop his entire rt3 database, not just RTFM.
FM.* are just tables with in the RT database, not a separate db.
Hangu, go to your mysql prompt and type show databases;
You should see the following (without the RT-Test)
mysql> show databases;
+----------+
| Database |
+----------+
| RT-Test |
| mysql |
| rt3 |
| test |
+----------+
4 rows in set (0.00 sec)
then type use rt3;
Database changed
Then type show tables;
+-------------------------+
| Tables_in_rt3 |
+-------------------------+
| ACL |
| Attachments |
| CachedGroupMembers |
| CustomFieldValues |
| CustomFields |
| FM_ArticleCFValues |
| FM_Articles |
| FM_ClassCustomFields |
| FM_Classes |
| FM_CustomFieldValues |
| FM_CustomFields |
| FM_Transactions |
| GroupMembers |
| Groups |
| Links |
| Principals |
| Queues |
| ScripActions |
| ScripConditions |
| Scrips |
| Templates |
| TicketCustomFieldValues |
| Tickets |
| Transactions |
| Users |
| sessions |
+-------------------------+
26 rows in set (0.00 sec)
You would need to delete those FM_* tables inorder to get paste the
install script error message.
Michael
-----Original Message-----
From: Atkinson, Daniel [mailto:datkinson at sevenww.co.uk]
Posted At: Monday, September 08, 2003 10:01 AM
Posted To: RT
Conversation: [rt-users] RTFM uninstallation question
Subject: RE: [rt-users] RTFM uninstallation question
In mysql monitor;
DROP DATABASE <databasename>
Use with care!
-----Original Message-----
From: Hangu Jeong [mailto:hgjeong at kornet.net]
Sent: 08 September 2003 14:54
To: Atkinson, Daniel; rt-users at lists.fsck.com
Subject: RE: [rt-users] RTFM uninstallation question
Can I uninstall RTFM clearly ?
I know the mean of messages. But How can I clear database ?
I'm using mysql database.
Thanks
Han
-----Original Message-----
From: rt-users-admin at lists.fsck.com [mailto:rt-users-
admin at lists.fsck.com]On Behalf Of Atkinson, Daniel
Sent: Monday, September 08, 2003 6:57 PM
To: 'Hangu Jeong'; 'rt-users at lists.fsck.com'
Subject: RE: [rt-users] RTFM uninstallation question
The error is appearing because the RT database already exists. You need
to
install to a differently named database, or delete the existing
database.
-----Original Message-----
From: Hangu Jeong [mailto:hgjeong at icraft21.com]
Sent: 08 September 2003 06:30
To: rt-users at fsck.com
Subject: [rt-users] RTFM uninstallation question
Hi !
I would like to uninstall RTFM before to install new RTFM.
I don't want to upgrade it. I want just delete RTFM on my system.
When I install without uninstallation, I got the following error
ERROR 1050 at line 2: Table 'FM_Classes' already exists
*** Error code 1
Stop in /tmp/install/rtfm-2-0-beta-6.
Could you please tell how to uninstall RTFM ?
Thanks in advance
Regards,
Han
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_______________________________________________
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Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
_______________________________________________
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rt-users at lists.fsck.com
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Have you read the FAQ? The RT FAQ Manager lives at http://fsck.com/rtfm
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