[rt-users] RT 3.0.4 very slow when replying to tickets via web interface

Phil Homewood pdh at snapgear.com
Thu Sep 11 19:18:49 EDT 2003


Scott Dexter wrote:
> We?re using MySQL, and apache 1.3.27 with mod_perl. When you attempt to
> reply with the web interface, it spins it?s wheels for a Long time (60
> seconds and more) then finally goes through.  Not seeing high loads on the
> machine and RT only has 5 users at any given time, the DB has about 1500
> tickets in it.  Any thoughts?

Sounds like your sendmail is spending a while delivering the
message. If it's really sendmail-brand sendmail, look at the
recommended SendmailArguments in RT_Config.pm for a probable
performance boost.
-- 
Phil Homewood, Systems Janitor, http://www.SnapGear.com
pdh at snapgear.com Ph: +61 7 3435 2810 Fx: +61 7 3891 3630
SnapGear - Custom Embedded Solutions and Security Appliances



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