[rt-users] Problems after upgrading to 3.0.5
RT-User
RT-User at wiwi.uni-wuppertal.de
Mon Sep 15 10:44:02 EDT 2003
Hi everybody,
we upgraded to 3.0.5 today and everything seemed to work fine. But than
I worked out, that there are no more templates in the system and as a
result of this, no answers are generated for our customers.
I did the database-update which restulted in the following output:
--schnipp--
Creating queues...(Error: Queue already exists)0.done.
Creating ScripActions...18.done.
Creating templates...18.done.
Creating scrips...(Error: Template not found)
(Error: Template not found)
(Error: Template not found)
(Error: Template not found)
(Error: Template not found)
(Error: Template not found)
(Error: Template not found)
(Error: Template not found)
(Error: Template not found)
56.(Error: Template not found)
(Error: Template not found)
(Error: Template not found)
done.
--schnapp--
But if I look into the database directly all templates are existing in the
table "Templates" as they should be. Any help is appreciated!
Thx in advance!
-christian
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