[rt-users] problem with users and WebExternalAuth

[Eric Doutreleau]

Hi

I have just installed rt on my RH9 machine and i have some probleme to
manage my user.
As they already exist in my ldap database i would like to use it
I have set the following value in my config file and it works  quite
nice.                                                                               
Set($WebExternalAuth,1);                                                                            Set($WebExternalAuto , 1);

Nevertheless i have two little problems.
All my user are privileged. How can i make rt create these users as
non privileged?
I would like to get some information from my ldap server to the rt
database like the real name of user and the email adress.

It would be nice if it was been at the creation of the account.

Does someone know how to do that?

thanks in advance for any help