[rt-users] problems with login after upgrade to mysql 4.x and RT 3.0.5

[Russell Heilling]

On Tue, Sep 09, 2003 at 11:06:38PM -0500, Ted Serreyn wrote:
> Was working for 3.0.4 and mysql 3.X, but now I get a login screen, type
> username and password, and get the login screen again.  No errors in http
> logs, no idea why rt is not logging any debugging information.
> 
> Anyone want to give me a short primer in troubleshooting RT?
 
I've just upgraded from rt 3.0.5pre2 to 3.0.5 and am seeing the same 
issue.

I am running Apache/1.3.26 with mod_perl, Postgresql 7.2.2.

test-dependencies runs clean, mail to the queues is processed fine and I 
can even use a custom RT::Search module with rt-crontool to re-open 
overdue stalled tickets...  

But I can't log in to the web interface...

The log shows nothing regarding the login attempts...  I've checked the
users table in the database, and the password matches an MD5sum
calculated on the command line.

I'm not sure that the password checking code is even being invoked - I
tried manually disabling the user in the principals table, and then
logged in again.  In User_Overlay.pm the system should generate an info
level log if a disabled user attempts to log in, but I don't see this
in my logs...

I think the problem is somewhere in autohandler...  I made the following 
change to autohandler, and all is working for now...  This is just a 
quick fix so I can get in to process tickets though, I doubt it's 
actually the correct fix...

--- /usr/local/rt-3-0-5/html/autohandler        2003-09-08 19:18:38.000000000 +0100
+++ autohandler 2003-09-16 11:46:38.000000000 +0100@@ -151,7 +151,7 @@
 $m->comp('/Elements/Callback', %ARGS, _CallbackName => 'Auth');
  
 # If the user is logging in, let's authenticate
-if (!$session{'CurrentUser'} && defined ($user) && defined ($pass) ){
+if (!$session{'CurrentUser'}->Id && defined ($user) && defined ($pass) ){
     $session{'CurrentUser'} = RT::CurrentUser->new();
     $session{'CurrentUser'}->Load($user);
  


> --
> Ted Serreyn                          262-363-9265
> Serreyn Network Services, LLC        http://www.serreyn.com/
> 
> 
> 
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> 
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> 

-- 
Russell Heilling
http://www.ccie.org.uk/
PGP: finger russellh at bela.homeunix.net
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