[rt-users] Standard RT Reporting and Statistics

[Joseph Spenner]

I'm using RT2, therefore limited to the RT2 stats from
the URL below.  Simple enough to install, but the
graphs don't work.  I get a broken link which attempts
to go to:

http://my.rtbox//chart?type=bars&x_labels=[Sun,Mon,Tue,Wed,Thu,Fri,Sat]&data1=[,66,50,50,21,500,]&data2=[16,169,211,229,170,144,18]&data3=[,16,36,31,15,42,]

What is the stats package trying to find?


--- Harald Wagener <hwagener at hamburg.fcb.com> wrote:
> 
> On Dienstag, 16. September 2003, at 06:24vorm., Real
> Carbonneau wrote:
> 

> > Simon Cozen Statistics Package
> > http://www.tzi.de/~hollow/stats.tar.gz

> According to the error reports, Statistics3 is in
> high demands, but I 
> don't seem to be able to help people with problems
> much )-: . I don't 
> know about the python package, but the first and
> last mentioned seem to 
> be what people associate if they hear 'RT
> Statistics'. The main problem 
> is that the creation of automatic graphs is an
> additional source of 
> errors and misconfigurations.
> 
> A quick look at the python tool seems to indicate
> that it is well 
> suited for creating information that can be
> processed in other 
> programs, whereas the statistics package is best
> suited for creating 
> pretty images on web sites.
> 
> Statistics 3 is the continuation of Simon Cozen's
> Statistics package. 
> The old version is for RT 2, the new one for RT 3
> (hence the '3' in 
> 'Statistics3').
> 
> Regards,
>      Harald Wagener
> 
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> 
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=====
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