[rt-users] Getting closer

RT RT at InterCept.Net
Wed Sep 17 13:25:48 EDT 2003


It's your db and your hosts file, your rt_user account in mysql is
probably rt_user at localhost not rt_user at rtserver.antient.org. 

Go into mysql and do a select * from user;

You should see where the account is able to login from. You will have to
add rt_user at yourservername 

Michael


-----Original Message-----
From: Richard Irving [mailto:rirving at onecall.net] 
Posted At: Wednesday, September 17, 2003 12:36 PM
Posted To: RT
Conversation: [rt-users] Getting closer
Subject: [rt-users] Getting closer

On that Redhat 9 build:

  Getting closer....
    Red Hat 9.
    mysql 4.0.14
    RT 3.0.5
    Apache 1.3.28 - recompiled system
    mod-perl 1.28 - recompiled system  EVERYTHING=1
    CPAN 1.76

   I had to download and install the source code,
    and custom compile most everything to get it into
   the correct configuration.

  But, alas, rt_user identity still fighting me...
This used to be a config.pm problem,
any ideas on 3.0.5 ?

  DBI connect('dbname=rt3;host=rtserver.antient.org','rt_user',...)
failed: Access denied for user: 'rt_user at rtserver.antient.org' (Using
password: YES)
at /usr/lib/perl5/site_perl/5.8.0/DBIx/SearchBuilder/Handle.pm line 132
[Wed Sep 17 11:30:59 2003] [error] Connect Failed Access denied for
user: 'rt_user at rtserver.antient.org'
  (Using password: YES)
  at /opt/rt3/lib/RT.pm line 149




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