[rt-users] Problems upgrading to 3.0.5

Jaime Diaz JDiaz at esabel.net
Thu Sep 18 15:45:32 EDT 2003


Removing "use strict;"from Email.pm lets create the tickets but they are
created empty with no requestor, no subject, no anything.

-----Original Message-----
From: Jaime Diaz [mailto:JDiaz at esabel.net]
Sent: Jueves, 18 de Septiembre de 2003 03:29 p.m.
To: rt-users at lists.fsck.com
Subject: [rt-users] Problems upgrading to 3.0.5


I've just upgraded to rt 3.0.5 from 3.0.4
The web interface works fine, but when i sent emails to create new tickets,
the MTA sais tat the RT server did not behave as expected.
I'm pasting the log from Postfix. Any idea in how to fix this?


Sep 18 15:43:33 linux postfix/local[32615]: 5FF341E6821: to=<RT Address>,
relay=local, delay=910, status=deferred (temporary failure. Command output:
RT server error.  The RT server which handled your email did not behave as
expected. It said:     <html><body>  <p align="center"><font face="Verdana,
Arial, Helvetica, sans-serif"><b>System error</b></font></p> <table
border="0" cellspacing="0" cellpadding="1">  <tr>   <td nowrap="nowrap"
align="left" valign="top"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>error:</b> </font></td>   <td align="left"
valign="top"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-2">Can't use string ("SessionType") as a HASH ref while
"strict refs" in use at /opt/rt3/lib/RT/Interface/Email.pm line
406.<br></font></td>  </tr>  <tr>   <td nowrap="nowrap" align="left"
valign="top"><font face="Verdana, Arial, Helvetica, sans-serif"
size="-2"><b>context:</b> </font></td>   <td align="left" valign="top"
nowrap="nowrap"><fo
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