[rt-users] Stop abusers

[Hariharan]

Hello

I have just upgraded to RT3 from RT2

Was wondering how I can black list a user from the "everyone" group from
adding a ticket to the system.

This users system seems to be infected with a virus and I am getting huge
number of junk emails creating tickets in my system.

Also, while we are at it, how can I incorporate a spam / virus filter in RT?

Thanks for the help

I am enjoying this!!

Hari